Privacy Policy
At Roll BJJ (ABN: 39 683 259 554), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) regarding the management of your personal information.
Effective Date: 1 December 2024
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements.
Information We Collect
We may collect the following types of personal information:
- Details about goods you purchase from us
- Your name and date of birth
- Your contact details
- Bank account and credit card details
- Information to verify your identity
- Account username and password
Additionally, we may collect:
- Financial and credit information
- Details regarding your interactions with us
If you provide personal information about third parties, you must ensure that you have their knowledge and consent to do so.
Collection Methods
We collect personal information in various ways, including:
- Through online forms or email communications
- Interactions with our website and social media
- Purchases made through our store
- Communications with our staff
- Job applications
- Credit reports and mailing lists
- Commercially available third-party sources
Storage of Information
We take reasonable measures to secure your information in both electronic and hard copy formats. Information is retained for as long as necessary to fulfill legal, regulatory, or business obligations.
Use of Information
Your personal information may be used for:
- Processing orders and applications
- Managing the supply and delivery of goods
- Providing product information
- Identity verification, credit checks, and reporting
- Billing, account management, and debt recovery
- Marketing and promotional activities
- Product and service development
Sharing of Information
Your personal information may be shared with:
- Service providers involved in delivering goods
- Dealers, business partners, and legal representatives
- IT, network, and mailing service providers
- Government and regulatory authorities as required by law
- Parties involved in fraud investigations
- Entities involved in business asset transfers or sales
Accessing and Updating Your Information
If your information changes, you may update it by contacting us using the details below. You may also request a copy of your personal information; an administrative fee may apply for certain requests.
Privacy Complaints
If you believe your privacy has been compromised, please contact us. We will address your complaint promptly. If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or the Telecommunications Industry Ombudsman (TIO).
Contact Details
Email: sales@rollbjj.com.au
Office Hours: 9:00 am to 5:00 pm, Monday to Friday